FAQ's

HOW DO I CHARGE MY TOY?
Thank you for shopping with us! We hope you enjoy your new purchase. To get everything up and running, please use the charger provided with your toy, and plug into a USB port.

IS MY TOY WATERPROOF?
Our entire range of toys can be safely enjoyed around water. We do not recommend fully submerging them but are perfectly safe to use in the shower.

HOW SHOULD I STORE MY TOYS?
We recommend storing all toys clean in their cotton Bon Pleasure drawstring bag, in a cool and dry environment.

HOW DO I PROPERLY CLEAN MY TOYS?
We recommend using a dedicated toy cleaner to sanitise your toys after use. At this stage we do not have our own cleaner available, but watch this space!

HOW ARE YOUR TOYS SUSTAINABLE?
For more information on our sustainability practices, please view our Sustainability Page.

IS YOUR PACKAGING DISCREET?
Yes! When we ship to you, your products will arrive in plain, cardboard packaging.

HOW FAST IS SHIPPING?
We ship via Australia Post, with the option to elect Express Shipping services. Within Australia, please allow 2-5 days for Standard Shipping and 1-2 days for Express Services.